Help & contact
Contact
Questions, wrong data for a stop or line, or suggestions: write to gironago@snackva.dev. Please include the app version (in Settings) and, if you can, the stop or line concerned.
Frequently asked questions
Why does a stop say “no data”?
The city system has no forecast for that moment (for example at night or with no scheduled service). It is not an app error.
Why doesn't the bus on the map match the street?
Bus positions are estimates computed from arrival times, not GPS. They can differ from the real position.
Does the app send my location anywhere?
No. Your position is only used on the device to show nearby stops and centre the map. On the Map screen the app asks the server for the buses in the visible area (its boundaries), which is not stored.
How do I delete my data?
There are no accounts. Preferences live on your device: uninstall the app and they are gone. The server's technical logs are shortened and deleted within 14 days; an install's statistics data is deleted automatically after 90 days without activity.
Is this the official TMG app?
No. It is an independent, unofficial app.